Some of questions answered here.
1. WHEN WILL MY ORDER SHIP?
Our processing time before an order ships out is 3-5 days, excluding weekends.
2.WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, Amex, Amazon Pay, Paypal, and we now offer Afterpay.
3.WHO DO I CONTACT FOR PRESS INQUIRES?
For all press inquiries email: shushuwall@163.com and your email will be forwarded to the best person!
4.DO YOU OFFER BULK PRICING?
We offer bulk pricing on a very limited basis. Please email support@ikonick.com if you are interested in buying 10+ pieces.
5.INCHES OR CENTIMETERS?
All pieces are in inches. Calculations are as follows:
12 x 18 (Inches) = 30 x 45 (Centimeters)
16 x 24 (Inches) = 40 x 60 (Centimeters)
20 x 30 (Inches) = 50 x 70 (Centimeters)
24 x 36 (Inches) = 60 x 90 (Centimeters)
28 x 42 (Inches) = 75 x 105 (Centimeters)
32 x 48 (Inches) = 80 x 120 (Centimeters)
36 x 54 (Inches) = 90 x 135 (Centimeters)
40 x 60 (Inches) = 100 x 150 (Centimeters)
6.WHAT CARRIER DO YOUR ORDERS SHIP?
Most US orders are shipped via DHL. Internationally carriers may vary but all shipments are sent via DDP.
7.WHAT MATERIALS ARE USED FOR YOUR CANVASES?
ECO-Friendly & High Resolution
UL ECOLOGO & UL GREENGUARD GOLD Certified 1 Water-based HP latex Inks
Acid-Free, Archival Quality Giclée Print Process
Industry-Recognized standard for High-Quality Canvas Art
Vibrant, Damage Resistant Canvas
100% Polyester with matte finished wrap
Fade, Tear, Water, Scratch, and Warp Resistant
Durable Frames
Eco-Friendly MDF Composite Wood Frames
Finger Jointed Reinforced Frames
Easy-to-Hang
All Canvas Art arrive w/ Sawtooth Hanger
Just Unwrap and Hang right out of the box
Handmade in the China
8.PRODUCT CARE
All of our canvases are quite durable and should resist most scratches, smudges, fingerprints, etc. You can dust canvases with a soft, dry cloth. If your canvas is damaged and needs deeper cleaning you may try a damp cloth.